What to Expect


Booking your Initial Consultation

Get in touch to discuss whether Eden can support you. Initial Consultations will take place on the phone or via video conferencing (please select your preference) and last 20 minutes. Please note initial consultations are not assessments and are offered as a way of exploring with you whether Eden may be able to support you further or if another service would be more appropriate. You can then consider all available options to you, including costs, before committing to any services.

Psychological Consultation

Prior to a Psychological Consultation we will send you a Psychological Services & Data Protection form and request your consent for us to work with you. Following this, we will request your details to create an account for you on our system, book your appointment and invoice you. Psychological Consultations can take place face-to-face, on the phone or via video conferencing and last 60 minutes. After the consultation we will write up a consultation record and may then recommend further work. At present, we are only able to offer Psychological Consultation.

Supervision/Coaching

Following sessions, we can send you summary notes for a small additional fee.

Payments and Cancellations

Full payment should be made at least 72 hours (three days) before the work begins unless otherwise discussed. You will receive an invoice once your booking is confirmed.

Cancellations made more than 48 hours before an agreed appointment can be fully refunded or the payment carried over subject to availability. Any cancellations made within 48 hours of an agreed appointment may forfeit up to 75% of the price depending on the nature of the service.