Psychological Services Information Summary - To be read with Consent Form
Please read our Privacy Policy which can be found here.
Here we describe the general terms, conditions and operational protocols which accompany any formal contractual arrangement Eden Psychology & Consultancy Services Ltd may enter into with clients purchasing or commissioning services. It is intended to provide a quick guide to services currently offered, coupled with a brief description of the way Eden Psychology & Consultancy Services Ltd practitioners will work with you, with your organisation and with pupils and other clients. Following this, we outline the key aspects of our Data Protection Privacy Policy which you will need to be aware of. If you are happy you can then provide your consent to proceed. Informed consent has to be provided before we can work with an individual, family or team.
Please read this page carefully and make note of any questions you might have before our first meeting so that we may discuss them together. When you sign the consent form it will represent an agreement between us.
What We Do
Eden Psychology & Consultancy Services Ltd practitioners provide creative, education and therapeutic services to children and families to support learning, development and wellbeing. We will work with individual children/young people or adults in a home, school or other setting. We also work with professionals who support children and families in some capacity as well as students and those pursuing careers in psychology or education. We apply insight from psychology to support a variety of special and additional needs including those associated with learning and social, emotional and mental health. We use a combination of psychodynamic and systemic principles and subscribe to a bio-psycho-social-spiritual approach (a whole-person perspective) to thinking about life’s complexities. More information about our approach and values can be found here.
Summary of Services Offered
Consultation: Consultation is at the heart of what we do at Eden Psychology & Consultancy Services Ltd as it provides a platform for clarifying main concerns, collaborative thinking, joint problem-solving and co-learning. It also means we can tailor processes to your unique situation. Consultation may lead to further work such as assessment, advice or training, or it may constitute a meaningful intervention in its own right.
Assessment and Intervention: Psychological assessment can take a number of forms, and can include insight and understanding obtained through consultations, as well as more formal information gathered through observation, testing, contextual data such as attainment levels provided by schools, and parents/carers' perceptions of their child’s development and needs. A critical part of any psychological assessment is an analysis of the context in which the child is operating, rather than a sole focus on within-child factors.
Training: We can tailor training packages to your organisation’s needs and are able to cover a range of needs children, young people and those supporting them may encounter.
Coaching/Mentoring: Coaching involves short-term goal-focused support and seeks to help you process a specific area of your work/life and work towards particular outcomes. It is driven by you and complemented by Coaching techniques and questions. Mentoring is a two-way process and can be longer in duration. If focuses on progress and developing your capabilities. Mentoring is also suitable for young people aged 11-19.
Clinical Supervision: Supervision provides a safe, therapeutic, and confidential environment for professionals to reflect on and discuss their work and the interplay between their personal and professional lives.
Team Development: We work with teams to facilitate interactive, solution-focused sessions exploring a specific area of team development and co-constructing ways forward.
Therapeutic Intervention: We offer a range of therapeutic intervention aimed at strength-building in different forms. Tree of Life work can be used to think about life experiences including those which have been difficult such as change and loss in children and families. It can also be tailored to staff teams and other groups and used as a reflective tool to support team functioning. Therapeutic Life Story Work is carried out with a child who may have experienced adverse childhood experiences and spent time in the care system. Alongside their parent/carer they have the opportunity to explore their life journey and develop a coherent narrative. Video Interaction Guidance seeks to strengthen attuned interaction between parents and children or school staff and pupils using video feedback.
Our Practitioners
Eden Psychology & Consultancy Services Ltd practitioners:
Are fully qualified to practice in the UK and registered with the Health and Care Professions Council (HCPC).
Are registered with professional bodies such as the British Psychological Society and Association of Educational Psychologists. These safeguards ensure that the practitioner conforms to published professional and ethical standards and that there is a process for redress should any client feel that the service that they have received falls below the published standards.
Have undertaken Disclosure and Barring Service checks and will be willing to share any relevant documents confidentially with those staff designated to do so within a client organisation.
Receive regular professional supervision and engagement in Continuing Professional Development (CPD) in accordance with standards laid down by the HCPC. Practitioners will not undertake work beyond their levels of professional competency and training.
Endeavour to work flexibly, collaboratively, respectfully and openly with clients at all times and anticipate client reciprocity in respect of this. Any issues that may arise will be raised openly with a view to problem-solving and resolution.
Work within established and validated professional frameworks that are in accordance with best practice. Psychologists will, where appropriate, base their formulation, professional views and opinions on the best available analysis and on the most current and relevant empirical research.
Are covered by Professional Liability Insurance which insures against all employer and public/products liabilities and also provides professional indemnity insurance (full details on request).
Travel
When providing a peripatetic service, travel may be a feature in working arrangements. The time for travel from one place to another may need to be taken into consideration when work arrangements are negotiated, and included in contractual arrangements if appropriate.
Communication, Written Feedback and Reports
Practitioners will provide feedback on work undertaken, in a form that is negotiated in advance with the you. This could take the form of verbal feedback, a short written summary of the work, or individual records of consultation where it has been agreed that they are necessary. Schools/parents/carers may wish to consider with the practitioner whether written records/reports or feedback will be more helpful. In all cases the time needed to complete the written feedback/report will be factored in during the planning process and discussed.
Data Collection: Data is collected, stored and managed in accordance with the General Data Protection Regulation (GDPR) (2016) and the subsequent UK Data Protection Act (2018).
We collect your data to:
Provide helpful and appropriate psychology and consultancy services to you.
Gain a holistic picture of the context, the support needed and who is involved.
Communicate with you so that we can arrange appointments, discuss your concerns and arrange appropriate next steps.
Explore whether there are any factors which may be contributing towards the current situation or which may affect the progress of the work.
Prepare relevant and appropriate assessments, consultation, intervention or training for you.